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SEND FEEDBACK
Want to make a suggestion? Have comments about our products or questions regarding our activity, services, etc? Be our guest! :) We would love to hear from you! Do it now.
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BUG REPORT
Found a bug in our software? Tell us about it so that we can fix it. :)
This FAQ will help you
solve the most common problems. If you don't
find the solution for your problem here in
this FAQ, feel free to contact
us and ask for help.
Make sure you check the latest
version of Beam Screensaver, which is
always available from our website! This might
fix all your problems and make things easier
for both of us.
ORDERING
and REGISTRATION KEY issues
1. What benefits do I get when I register
Beam Screensaver (v2.XX)?
Registering Beam Screensaver will give you:
- the right to use
screensaver beyond 14-days evaluation period;
- access to all current
and future Themes
which are available to our Registered Users
only;
- free Beam Screensaver
2.XX updates and bugfixes;
- free, priority
technical support via e-mail.
2. I ordered the screensaver but still
did not get any response. Please help!
Please try contacting us from another email
address. Spam filters are good but not perfect
yet. :)
3. I'm a registered user and installed/downloaded
the latest version of Beam Screensaver but
it does not accept my old Registration Key.
Please
for an upgrade with the
following information:
previous Beam registration information
(USER NAME, USER CODE, SERIAL KEY);
RegNow order number (this
one is optional but highly recommended);
email address you want your new
registration code to be sent to.
HARDWARE
and SOFTWARE issues
1. What are the minimum hardware requirements
for Beam Screensaver?
Beam Screensaver 2.xx requires at least video
card with 32 Mb of RAM, CPU of 1.0 GHz and
256 Mb of installed memory on which to run.
You also need a 3D graphics accelerator with
latest OpenGL drivers in your computer or
screensaver will run like a slideshow at best.
2. Under what operating systems will Beam
Screensaver (v2.00) run?
Beam Screensaver should run fine under the
following versions of Microsoft OSs:
- Windows Vista
- Windows 2000/XP
3. What 3D graphics card is best for Beam
Screensaver?
Beam Screensaver (v2.xx) should run (theoretically)
on any 3D accelerator card with at least 32
Mb of video memory and drivers with support
for OpenGL 2.0 and GLSL (OpenGL Shading
Language).
4. Installing Beam Screensaver...
• Use Explorer or any other file
management programm to create a new (temporary)
folder on your hard drive. Since it is
temporary, the name is of no importance.
• Move (or Copy) the zipped
distribution file into the new folder.
• Unzip the distribution file.
• From the Task Bar select: Start,
Run, Browse...
• Locate your new folder. Click on "setup.exe"
and hit the "Open" button.
• Hit "OK" and follow
the prompts.
• Run Beam Screensaver using the
Task Bar -> Start -> Programs ->
Beam Screensaver...
Note: Once installation is complete, you
can use Explorer to delete the temporary folder.
5. Uninstalling Beam Screensaver / Theme...
Go to ControlPanel -> Add/Remove Programs
and choose Beam Screensaver or use uninstall
icon in Beam Screensaver folder.
TROUBLESHOOTING
1. Beam Screensaver runs like a slideshow.
Can you help?
If you find that the screensaver performance
is poor then make sure you have the latest
drivers for 3D video card installed on your
computer.
If you are not getting good performance under
Windows 2000/XP/VISTA but have a decent computer
system then it is likely that you are using
video card drivers that come with Windows
OS which do not provide support for accelerated
OpenGL.
If you know the manufacturer of your 3D graphics
card, you can generally go to their website
to download the appropriate OpenGL drivers.
